Separation of verified discrepancies and items needing clarification
A findings walkthrough and correction recommendations
Starting scope: one employer, one benefit, one coverage or billing period, and up to 250 covered-member records per source. Additional files, cleanup, periods, or corrective work are quoted separately.
03 · Move toward resolution
Implementation Recovery
From $2,500
For a stalled HCM workstream, an unresolved carrier connection, or a handoff that keeps breaking down.
A recovery plan with owners and acceptance criteria
One coordination meeting and one validation cycle for the agreed issue
One workstream and one defined validation cycle. Vendor development, additional testing cycles, and full platform implementations require a separate scope. Vendor acceptance is outside Studio’s control.
Every engagement has a written scope. Delivery timing depends on scope, data readiness, access, feedback, and third-party coordination. We agree on milestones before work begins and update them when dependencies change.
How it works
A clear scope. A named owner. A useful outcome.
You should know what you’re buying, what you need to provide, and what happens next.
01 / Tell us what’s stuck
Share the business problem, systems involved, and the decision or outcome you need. Keep employee-level information out of the initial email.
02 / Agree on the engagement
We confirm fit, deliverables, fee, access requirements, and project-specific milestones. The diagnostic is paid in full before work starts; larger projects use agreed deposits and milestones.
03 / Work through the evidence
We review the agreed materials, document findings, and distinguish what can be addressed directly from what requires your team or a vendor.
04 / Put the next steps to work
Receive your agreed deliverables and a clear handoff. Any additional work is scoped and approved separately.
The Studio
Systems thinking. Hands-on execution.
VPSG Studio brings together HCM and benefits administration, EDI and carrier connectivity, data integrity, and implementation management.
We connect the business problem to the underlying data, configuration, handoffs, and dependencies, then translate the findings into steps clients and technical teams can act on.
Part of Vantage Point Strategy Group, the Studio provides focused consulting with clearly defined responsibilities, deliverables, and handoffs.
Problems we solve
“The enrollment looks right. The carrier record doesn’t.”
That symptom can begin in the source data, plan configuration, mapping, or a downstream requirement. A useful review follows the information across those handoffs instead of assuming the file itself is the problem.
Support for brokers and consulting firms
Need delivery support for an existing project? Ask about a defined block of implementation, data review, or documentation work. Scope, capacity, and client-facing responsibilities are agreed in advance.
Business materials, when you need them
Process documentation, client handoff kits, positioning, and focused website projects remain available by separate quote.
Before we start
A few practical details.
Do I need to know which service to choose?
No. Describe the problem first. If a brief fit conversation can determine the scope, we will start there. If the issue needs investigation, the Clarity Diagnostic is the paid starting point.
Can you guarantee a completion date or a specific result?
We agree on a project-specific schedule after reviewing the scope and dependencies. Timing can change with data availability, access, feedback, and vendor response. We commit to the agreed work and clear communication; we do not guarantee savings, carrier acceptance, or a universal turnaround time.
How should I share benefits or employee data?
Do not email employee records, Social Security numbers, credentials, or health information in your inquiry. We agree on a suitable secure transfer method and the minimum data needed before any review. Redacted or synthetic examples can be used for initial scoping.
What if the project grows beyond its original scope?
We document the additional work, fee, and schedule impact for your approval before proceeding. You can use the findings with your own team or request a separate engagement with Studio.
Start a conversation
What’s stuck? Let’s make it clear.
Email a short description of the issue, the systems involved, and the outcome you need. We’ll use that to determine the right starting point.